Message from Tim Dowd
In today’s business environment, many companies need a strong service provider to help solve their individual screening and pre-employment challenges. In an effort to strengthen our dedication to client satisfaction, USIS has restructured our team to represent a customer-focused mindset. As part of our efforts, we have increased the size and scope of our geographically dispersed sales team in order to meet more frequently with our customers about their screening and drug testing needs. read more
Employee Spotlight: Vicki Galama, Call Center Supervisor
 At USIS, relationships with our clients and the service we provide are our top priority. Vicki Galama, customer satisfaction call center supervisor, works every day with the help of her team to achieve just that. As a 14 year USIS veteran, Vicki has worked her way from customer service department trainer to her current position, where she has been for almost two years.
“I have always loved working in customer service,” said Galama. “We work as a team; it is the only way we are successful. I am fortunate to have such an efficient team.” read more
Oklahoma Added to MVR Express
MVR Express provides all of the benefits found in a standard motor vehicle record, but speeds the response time from the state. MVR Express provides real-time, immediate response reporting for driving records from 43 states, which includes the recent addition of Oklahoma. An MVR Table can be provided to show state-by-state availability.
Motor Vehicle Records (MVRs) can identify the status of a policyholder’s driver’s license, license type, endorsements, restrictions, driving violations and suspensions. USIS provides fast, consistent reporting with direct access to driving records from all 50 states, plus the District of Columbia and 11 Canadian Provinces. Our MVR Smart Ordering Entry System saves time and improves the accuracy of information received.
For more information, call 866.205.6129 or visit www.usis.com.
USIS Announces I-9 Employment Eligibility
Employers who employ undocumented workers run the risk of fines and possible lawsuits. This is especially applicable to businesses who have a high number of seasonal and/or temporary employees and firms located in the states that have a high concentration of immigrants.
Screening an employee for immigration status shows due diligence in preventing the ramifications of employing an illegal resident. Pending legislation indicates that screening employees to determine their eligibility to work in the United States may become a requirement in the near future. read more
USIS Enhances Guardian Sex Offender Product
According to the U.S. Department of Justice, 60 percent of convicted sex offenders are on parole or probation; and, when released from prison, released sex offenders were four times more likely to be rearrested for a sex crime. A high percentage of sex offenders on parole, coupled with the increased likelihood of these offenders re-committing a sex crime, means employers have to be especially diligent in screening employees for sex offenses.
USIS Guardian, our national sex offender search, is the most comprehensive product available to the public for researching the sex offender registries of 47 states plus Washington, D.C. Results are usually returned within 24 to 72 hours.
For more information, call 866.205.6129 or visit www.usis.com.
USIS Announces Adjudication Services
USIS Adjudication offers clients standardized solutions for all your hiring needs. USIS has extensive experience automating our clients’ manual approval processes, which are traditionally based on the review of different background reports for potential employees. USIS’ adjudication service creates a streamlined, automated process that provides the proper hiring guidance based on guidelines developed by each client. read more
Company Closings
USIS and Affiliates will be closed July 4, 2006 in observance of Independence Day and September 4, 2006 in observance of Labor Day.
Trade Show Schedule
USIS will be participating in a variety of trade shows in the next couple of months. Please take a look at the list by visiting www.usis.com/commercialservices/calendar.htm.
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